Shipping InfoWe ship our orders with UPS. The rates quoted by UPS are based on destination and shipping box dimensions. Typically UPS Ground is the most cost effective delivery method, however we can accomodate expediated shipping. Please call 510-865-8265 or email for shipping cost and time information.
P.O. Boxes/Military Bases
We are currently unable to ship to PO boxes and Military addresses.
Due to their large size, an additional oversized item charge of up to $50.00 may apply. Examples of oversized items are car seats, strollers, highchairs, crib mattresses, etc.
Tot Tank Delivery
Shipping of large items such as cribs, dressers and gliders, is not possible via common carrier. These items can be delivered within the San Francisco Bay Area by Tot Tank at an additional delivery charge. If you order an item that can only be received via Tot Tank delivery, we will contact you within 48 hours to give you cost and time information.
Refusal of Delivery
If an order is refused, the customer will be responsible for the shipping costs back to Tot Tank and any other charges that occur during the delivery process.
Incorrect Shipping Information
If a package is returned to Tot Tank due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost. If a free shipping offer was applied, it will not be valid due to the error on the customer's part and the customer will be charged for all shipping costs